SMARTMAILER For VMS (V00172)












                              Smart Mailer
                              User's Guide









                               March 1985








        OPERATING SYSTEM AND VERSION:  RSTS Version 7.2 or later
                                       Micro/RSTS 1.0 or later  
                                       VMS Version 3.5 or later 

        SOFTWARE VERSION:              Smart Mailer  Y1.1       















         digital equipment corporation . maynard, massachusetts




                                                First Printing, May 1983
                                                     Revised, March 1985



                           Printed in U.S.A.






The following are trademarks of Digital Equipment Corporation:

     DEC                      DIBOL               RSX
     DECalc                   MASSBUS             UNIBUS
     DECmate                  PDP                 VAX
     DECsystem-10             P/OS                VMS
     DECSYSTEM-20             Professional        VT
     Encompass                    Rainbow             Work Processor
     DECwriter                RSTS                digital (logo)




                                    CONTENTS


                                                                    Page


CHAPTER 1       Introduction

        1.1     Overview of Smart Mailer Functionality . . . . . . . 1-1
        1.2     Overview of Smart Mailer Structure . . . . . . . . . 1-3
        1.2.1     File Structure . . . . . . . . . . . . . . . . . . 1-3
        1.2.2     Program Structure  . . . . . . . . . . . . . . . . 1-4
        1.3     Getting Help . . . . . . . . . . . . . . . . . . . . 1-5
        1.4     General Guidelines . . . . . . . . . . . . . . . . . 1-5
        1.4.1     Data Entry Conventions . . . . . . . . . . . . . . 1-5
        1.4.2     Choosing an Output Device  . . . . . . . . . . . . 1-7
        1.4.3     Structure of the Menus . . . . . . . . . . . . . . 1-9
        1.5     Getting Started  . . . . . . . . . . . . . . . . .  1-11
        1.5.1     Logging On/Off the Computer  . . . . . . . . . .  1-11
        1.5.2     Starting Smart Mailer  . . . . . . . . . . . . .  1-11
        1.5.3     Choosing a Mailing List  . . . . . . . . . . . .  1-13
        1.5.4     Main Menu  . . . . . . . . . . . . . . . . . . .  1-14
        1.5.5     Transferring to Another Mailing List . . . . . .  1-15


CHAPTER 2       Creating a New Mailing List

        2.1     Mailing List Parameters  . . . . . . . . . . . . . . 2-2
        2.2     Mailing List Categories  . . . . . . . . . . . . . . 2-6
        2.3     Walk Through . . . . . . . . . . . . . . . . . . . . 2-9


CHAPTER 3       Updating Mailing List Addresses

        3.1     Explanation of Address Fields  . . . . . . . . . . . 3-2
        3.2     Walk Through . . . . . . . . . . . . . . . . . . . . 3-6
        3.2.1     Adding an Address  . . . . . . . . . . . . . . . . 3-7
        3.2.2     Changing an Address  . . . . . . . . . . . . . .  3-12
        3.2.3     Displaying an Address  . . . . . . . . . . . . .  3-18
        3.2.4     Removing an Address  . . . . . . . . . . . . . .  3-19


CHAPTER 4       Sublist Definition

        4.1     Sublist Definition Format  . . . . . . . . . . . . . 4-2
        4.2     Walk Through . . . . . . . . . . . . . . . . . . . . 4-5
        4.2.1     Creating a Sublist Definition  . . . . . . . . . . 4-6
        4.2.2     Updating a Sublist Definition  . . . . . . . . .  4-11
        4.2.3     Printing a Sublist Definition  . . . . . . . . .  4-14
        4.2.4     Displaying a Sublist Definition  . . . . . . . .  4-15
        4.2.5     Removing a Sublist Definition  . . . . . . . . .  4-16
        4.2.6     Show All Sublist Definitions . . . . . . . . . .  4-18

                                  iii
                                CONTENTS


CHAPTER 5       Displaying a Mailing List or Sublist

        5.1     Walk Through . . . . . . . . . . . . . . . . . . . . 5-2


CHAPTER 6       Printing a Mailing List or Sublist

        6.1     Sorting a Mailing List . . . . . . . . . . . . . . . 6-2
        6.2     Walk Through . . . . . . . . . . . . . . . . . . . . 6-3


CHAPTER 7       Creating a List Document File

        7.1     Walk Through . . . . . . . . . . . . . . . . . . . . 7-2


CHAPTER 8       Category Definitions

        8.1     Walk Through . . . . . . . . . . . . . . . . . . . . 8-2
        8.1.1     Updating a Category Definition . . . . . . . . . . 8-4
        8.1.2     Printing a Category Definition . . . . . . . . . . 8-7
        8.1.3     Displaying a Category Definition . . . . . . . . . 8-9


CHAPTER 9       Report Mailing (Sub)list Statistics

        9.1     Walk Through . . . . . . . . . . . . . . . . . . . . 9-1


CHAPTER 10      Advanced Topics

        10.1    PRESORTing Addresses . . . . . . . . . . . . . . .  10-1
        10.1.1    PRESORT Rules  . . . . . . . . . . . . . . . . .  10-1
        10.1.2    PRESORT Statistics . . . . . . . . . . . . . . .  10-3
        10.1.3    PRESORT References . . . . . . . . . . . . . . .  10-7
        10.1.4    Use of Non-First Class Mail PRESORT  . . . . . .  10-7
        10.2    Sublist Definitions  . . . . . . . . . . . . . . .  10-8
        10.3    Printing Labels  . . . . . . . . . . . . . . . . . 10-11
        10.3.1    Label Parameters . . . . . . . . . . . . . . . . 10-13
        10.3.2    Lining Up Labels . . . . . . . . . . . . . . . . 10-17
        10.4    Creative Uses of the Smart Mailer System . . . . . 10-18
        10.4.1    Types of Information . . . . . . . . . . . . . . 10-18
        10.4.2    Types of Forms . . . . . . . . . . . . . . . . . 10-19


GLOSSARY


INDEX





                                   iv
                                CONTENTS


FIGURES

        1-1     Output Device Menu . . . . . . . . . . . . . . . . . 1-8
        1-2     Screen Dialog Flow . . . . . . . . . . . . . . . .  1-10
        1-3     Smart Mailer Introduction Screen . . . . . . . . .  1-12
        1-4     Enter Mailing List Name Screen . . . . . . . . . .  1-13
        1-5     Main Menu  . . . . . . . . . . . . . . . . . . . .  1-14
        2-1     Enter Mailing List Name Screen . . . . . . . . . . . 2-9
        2-2     Confirming Mailing List Name . . . . . . . . . . .  2-10
        2-3     Mailing List Parameter Screen  . . . . . . . . . .  2-10
        2-4     Category Initialization Screen . . . . . . . . . .  2-12
        3-1     Update Menu  . . . . . . . . . . . . . . . . . . . . 3-6
        3-2     Add an Address Screen  . . . . . . . . . . . . . . . 3-7
        3-3     Specify an Address ID Screen . . . . . . . . . . .  3-12
        3-4     Change an Address Screen . . . . . . . . . . . . .  3-14
        3-5     Display an Address Screen  . . . . . . . . . . . .  3-18
        3-6     Remove an Address Screen . . . . . . . . . . . . .  3-19
        4-1     Sublist Definition Menu  . . . . . . . . . . . . . . 4-5
        4-2     Naming Your Sublist Screen . . . . . . . . . . . . . 4-6
        4-3     Sublist Definition Screen  . . . . . . . . . . . . . 4-7
        4-4     Example - Sublist Definition Update Screen . . . .  4-11
        4-5     Example - Sublist Definition Display Screen  . . .  4-15
        4-6     Example - Sublist Definition Remove Screen . . . .  4-16
        4-7     Show All Sublist Definitions Screen  . . . . . . .  4-18
        5-1     List Selection Menu  . . . . . . . . . . . . . . . . 5-2
        5-2     Display Sort Menu  . . . . . . . . . . . . . . . . . 5-4
        5-3     Example - Display of Addresses Sorted by Primary ID  5-5
        6-1     List Selection Menu  . . . . . . . . . . . . . . . . 6-3
        6-2     Print Sort Menu  . . . . . . . . . . . . . . . . . . 6-5
        6-3     Output Format Menu . . . . . . . . . . . . . . . . . 6-7
        6-4     Sample - Short Listing . . . . . . . . . . . . . . . 6-8
        6-5     Sample - Full Listing  . . . . . . . . . . . . . . . 6-9
        6-6     Sample - Label Printing  . . . . . . . . . . . . .  6-10
        6-7     Output Device Menu . . . . . . . . . . . . . . . .  6-10
        6-8     PRESORT Menu . . . . . . . . . . . . . . . . . . .  6-12
        6-9     Label Menu . . . . . . . . . . . . . . . . . . . .  6-13
        7-1     List Selection Menu  . . . . . . . . . . . . . . . . 7-2
        7-2     Sort Menu  . . . . . . . . . . . . . . . . . . . . . 7-4
        7-3     Generating a List Document File Screen . . . . . . . 7-5
        8-1     Category Definition Menu . . . . . . . . . . . . . . 8-2
        8-2     Category Update Screen . . . . . . . . . . . . . . . 8-4
        8-3     Output Device Menu . . . . . . . . . . . . . . . . . 8-7
        8-4     Example - Category Definition Display Screen . . . . 8-9
        9-1     List Selection Menu  . . . . . . . . . . . . . . . . 9-1
        9-2     Report Menu  . . . . . . . . . . . . . . . . . . . . 9-3
        9-3     Example - Total Addresses Report Screen  . . . . . . 9-4
        9-4     Output Device Menu . . . . . . . . . . . . . . . . . 9-5
        10-1    Example - PRESORT Menu . . . . . . . . . . . . . .  10-4
        10-2    Sample - PRESORTed Labels  . . . . . . . . . . . .  10-6
        10-3    Label Menu . . . . . . . . . . . . . . . . . . . . 10-13
        10-4    Example - Label Parameters . . . . . . . . . . . . 10-15



                                   v
                                CONTENTS


TABLES

        2-1     Parameter Definitions  . . . . . . . . . . . . . . . 2-2
        2-2     Category Initialization Type Codes . . . . . . . . . 2-7
        3-1     State Abbreviations  . . . . . . . . . . . . . . . . 3-5
        4-1     List of Comparisons  . . . . . . . . . . . . . . . . 4-3
        6-1     Sorting Order  . . . . . . . . . . . . . . . . . . . 6-2
        10-1    Label Format . . . . . . . . . . . . . . . . . . . 10-12
        10-2    Label Parameters for Typical Label Sizes . . . . . 10-16















































                                   vi
                                                                        


PREFACE
PREFACE


Intended Audience
Intended Audience

    _____ ______ ______ _____
The Smart Mailer User's Guide is written for individuals  who  will  use
the system for their everyday use.


Structure of this Document
Structure of this Document

Chapter 1 gives a complete overview of Smart Mailer functionality,  file
structure,  program  structure,  data entry conventions, output devices,
structure of menus, logging on to a  computer,  starting  Smart  Mailer,
choosing  a mailing list, Main Menu, and transferring to another mailing
list.

Chapter 2 explains how to  create  a  new  mailing  list  and  describes
mailing  list  parameters and mailing list categories.  A "Walk Through"
is included which describes each screen that is displayed when  creating
a    new   mailing   list:    Parameters   Definitions,   and   Category
Initialization.

Chapter 3 describes updating an existing mailing list.   An  explanation
of  address fields and a table of valid state abbreviations is included.
A "Walk Through" is included which describes options that are  available
from  the  Update  Menu:   Adding,  Changing/Displaying, and Removing an
Address.

Chapter 4 explains what a sublist definition is and shows the format  of
a  sublist  definition.   A  "Walk  Through" is included which describes
options that are available from the Sublist Definition Menu:  Update (or
Create), Print, Display, Remove, and Show All Sublist Definitions.

Chapter 5 describes  displaying  a  mailing  list  or  sublist  and  the
difference  between displaying and printing addresses.  A "Walk Through"
is included which explains what options  are  available  from  the  List
Selection Menu:  All Addresses in a Mailing List, Sublist, and Temporary
Sublist.

Chapter 6 describes how to print addresses on a  printing  device  using
paper  or  labels.   This  chapter is pretty lengthy because of the many
options available with Smart Mailer.

Chapter 7 explains creating a Word Processor List Document  File,  which
can  be  used  as a List Document with the List Processing function on a
word processing system.

Chapter 8 explains the options available from  the  Category  Definition
Menu:  Update, Print, and Display the Category Definitions.






                                  vii
 


Chapter 9 describes the new Report option which allows  users  to  print
statistics on mailing lists and sublists.

Chapter 10 covers some  advanced  material.   The  chapter  covers  more
Postal   PRESORTing   procedures,  using  complex  sublist  definitions,
changing label parameters, and suggestions for creative  uses  of  Smart
Mailer.


Conventions Used in this Document
Conventions Used in this Document

   Convention                           Meaning

UPPERCASE WORDS         Uppercase  words  and letters  used in  examples
AND LETTERS             indicate that you should type the word or letter
                        exactly as shown.

  RUN                                                               bold
$ RUN                   All user input in examples is  printed  as  bold
                        text.

$_File:                 All output that the system prints or displays is
                        printed as regular text.

<RETURN> or <SP>        A symbol indicates that you press a key  on  the
                        terminal keyboard.

                        <RETURN> is the key labeled RETURN.
                        <SP> is the space bar.

<CTRL/x>                <CTRL/x> indicates that you must hold  down  the
                        key  labeled  CTRL  while you press another key.
                        For example, <CTRL/C>,  <CTRL/Y>,  or  <CTRL/Z>.
                        In  examples, this control key sequence is shown
                        as ^C, ^Y, or ^Z, because that is how the system
                        echoes control key sequences.

Unless otherwise noted, all numeric values are  represented  in  decimal
notation.

Unless otherwise specified, you terminate your answers by  pressing  the
<RETURN>  key.   This  will  signal  the  computer  that  your answer is
completed.


Associated Documents
Associated Documents

For information on installing Smart Mailer and using  the  Smart  Mailer
                        ____ _____ ______ ______ _________ _____     ___
Utility,  refer  to the RSTS Smart Mailer System Manager's Guide, or VAX
_____ ______ ______ _________ _____
Smart Mailer System Manager's Guide.  For special notes on  the  current
                                        ____ _____ ______ _______ _____
version  of  Smart Mailer, refer to the RSTS Smart Mailer Release Notes,
   ___ _____ ______ _______ _____
or VAX Smart Mailer Release Notes.  For information on  your  particular
operating system, refer to your operating system documentation.


                                  viii





                               Chapter 1
                              Introduction



Welcome to Smart Mailer!
Welcome to Smart Mailer!

1.1  Overview of Smart Mailer Functionality

Smart Mailer is a software application tool that enables you to maintain
mailing lists and generate address labels.  Its features include:


User Interface
User Interface

There is an easy menu-driven user interaction.

There is extensive on-line help text, where the help is  geared  to  the
particular situation.

Smart Mailer has easy movement between menus and functions.

Most questions have default (suggested) answers.

The system can be customized to meet your requirements.


Mailing List Maintenance
Mailing List Maintenance

Smart Mailer has the ability to maintain one or more independent mailing
lists that can be accessed by everyone or restricted to personal use.

Mailing List entries can  include  name,  3  address  lines,  city/town,
state/country, zip code, a counter, a comment, two separate identifiers,
and up to 6 separate categories of related information.
Introduction
Introduction                                                    Page 1-2


Address Selection
Address Selection

Addresses may be extracted from a master list  which  meet  user-defined
requirements.

The list of requirements can be labeled and  stored  with  each  related
mailing list.

The addresses may be sorted by any of the address fields.

A special sorting may be requested  to  take  advantage  of  U.S. Postal
Presorting discount postal rates.


Major Functions
Major Functions

Update

        The mailing lists can  be  created  and  maintained  by  adding,
        removing and changing individual addresses.

Display

        The addresses, category definitions, and sublist definitions can
        all be displayed on the video screen.

Listings

        The addresses, category definitions, and sublist definitions can
        all be printed on any printing device.

Labels

        The addresses can be printed on a wide variety  of  label  sizes
        and types; multiple labels across a page; with test printing and
        special messages on each label as options.

List Processing interface

        Smart Mailer can generate a List  Document  file  for  use  with
        Digital word processors to produce personalized letters.
Introduction
Introduction                                                    Page 1-3


1.2  Overview of Smart Mailer Structure

This section describes the structure of the Smart Mailer files.  It also
describes  the two programs that make up Smart Mailer - the Smart Mailer
program itself, and the Smart Mailer Utility.



1.2.1  File Structure

There are three different types  of  files  associated  with  the  Smart
Mailer system.  The first two are referred to as the Screen File and the
Parameter File.  The last, and most important is the Mailing List  File.
The  typical  user  will  only need to deal with the Mailing List Files.
The other two files are only of a concern to  the  System  Manager  when
installing or modifying the Smart Mailer system.

    System Screen File
The System Screen File contains most of the information displayed to the
user  on  the terminal video screen, including the help messages.  There
is only one Screen File that is used by all Smart  Mailer  users.   This
file is created when the Smart Mailer system is installed, and then left
alone.

    System Parameter File
The System Parameter File contains information that is  unique  to  your
computer  system.  For example, the number and type of printers that are
connected to your computer system are listed  in  the  System  Parameter
File.  These printers are used by Smart Mailer users to print labels and
listings.  In this way, Smart Mailer uses the System Parameter  File  to
satisfy  your  particular  requirements.  Like the Screen File, there is
only one System Parameter File which is used by all Smart Mailer  users.
It  is  created  when Smart Mailer is installed.  Whenever the situation
changes (such as a new printer being  attached),  the  System  Parameter
File may be changed to reflect the new information.

  Mailing List File
A Mailing List File contains names, addresses and  related  information.
There  may  be  one Mailing List File, or there may be many Mailing List
Files.  For example, every user can have their own separate Mailing List
File,  or as another example, there can be only two files - one file for
customers and one file for suppliers.  Depending  on  how  each  Mailing
List  File  is set up, users can be allowed or restricted from accessing
each others files.  For example, the System Manager can set up a  common
Mailing List File so that it can be accessed by anyone.

There are three kinds of information stored in each Mailing  List  File.
The  first  type  of  information is the Mailing List Parameters.  These
differ from the System Parameters  in  that  they  relate  only  to  the
specific  Mailing  List where they are stored.  For example, one Mailing
List Parameter specifies how each address is to  be  identified.   Users
can identify each address with a user-specified identification tag, such
as social security number, or Smart Mailer itself can  assign  a  unique
number  to the address.  These parameters are defined only once for each
Mailing List File, when the Mailing List File is created.  These Mailing
List Parameters are described in detail in Chapter 2.
Introduction
Introduction                                                    Page 1-4


The second type of information stored in a  Mailing  List  File  is  the
definition  of  any  associated  sublists.   Each  Mailing  List File is
considered a 'master' list from which the user can extract or select out
certain  addresses  to  form a 'sublist'.  These sublists are not stored
separately; they are always extracted from the entire Mailing List  when
they  are  needed.   The information on how the addresses are chosen for
each sublist is stored within each Mailing List File.   For  example,  a
sublist  might be defined as 'all students majoring in Chemistry'.  This
definition can be stored with a college's  Mailing  List  File  and  the
addresses  matching  the definition extracted when needed.  There may be
no sublist definitions for any given Mailing List File, or there may  be
many sublist definitions.  The topic of sublist definitions is described
in Chapter 4 - Sublist Definition.

The third and most important type of information  stored  in  a  Mailing
List  File  is  the  names, addresses and related information.  For each
name, the Mailing List stores the address  information  (address  lines,
city,  state,  zip),  category  information,  a counter and any remarks.
Category information is related information such  as  class,  major  and
financial  aid  status (for students), or last purchase date, and credit
limit (for customers).  The labels of these categories (such  as  major)
are stored with the Mailing List Parameters.  The particular information
for each name (such as Chemistry) is stored with the  name  and  address
information.



1.2.2  Program Structure

There are two programs associated with the Smart Mailer system.  One  is
Smart  Mailer  itself.   The  other  is  the  Smart Mailer Utility.  The
typical user will only use Smart Mailer.  The Smart Mailer Utility  will
normally be used by the System Manager.

The Smart Mailer program forms the heart  of  the  system.   It  is  the
software  program  which  maintains  the names and addresses, and prints
them out on labels.  The rest of this User's Guide describes the use  of
Smart Mailer.

    Smart Mailer Utility
The Smart Mailer Utility is used by the System  Manager  to  modify  the
System Parameter File, to create Mailing List Files, and to compress and
extend Mailing List Files.  The System  Manager's  Guide  describes  the
Smart Mailer Utility in detail.
Introduction
Introduction                                                    Page 1-5


1.3  Getting Help

                                                          ?
Whenever you want help in using Smart Mailer, simply type ?   and  press
<RETURN>
<RETURN>.   Smart  Mailer  will  then  display help information for that
particular part of Smart Mailer.  Depending on the point  at  which  you
     ?
type ?, Smart Mailer either shows you a single help message line, or one
                                                                       ?
or more full screens of help information.  For example, if  you  type  ?
to  the  first  field  name when adding an address to your Mailing List,
Smart Mailer shows you information on what each address field means.  If
           ?
you  type  ?   at any other field name in that same screen, Smart Mailer
shows you a single line message describing that particular field name.

In general, the help text gives you information on what  the  prompt  or
question  means,  what answers are acceptable (e.g., only S, F or L), or
what range of answers are acceptable (e.g.,  between  1  and  10  labels
across a page), and/or what the implications of each answer are.

1.4  General Guidelines

This section gives information on  general  guidelines  to  follow  when
using  the Smart Mailer system.  The first part describes how to respond
to Smart Mailer prompts and how to move between menus.   The  next  part
describes  how  to  choose an output device for listings or labels.  The
last part describes the organization and structure of the  Smart  Mailer
menus.   These  menus provide the user with options from which to choose
Smart Mailer functions.



1.4.1  Data Entry Conventions

The Smart Mailer system  interacts  with  you  by  a  set  of  menu  and
'fill-in-the-blank'  screens.   In  the  case of the menu screens, Smart
Mailer presents you with a list of choices.  Smart Mailer then positions
the  cursor to the right of the prompt "Select option:".  You may select
one of the choices by typing the letter  corresponding  to  the  desired
function,  and  then press <RETURN>.  In most cases, a default answer is
already provided and displayed at the  cursor  position.   This  default
answer  represents  the  most  common choice and is intended to make the
system easier to use.   To  accept  the  default  answer,  simply  press
<RETURN>.
Introduction
Introduction                                                    Page 1-6


In the case where you are  providing  a  set  of  information  to  Smart
Mailer,  the  system  displays  a 'fill-in-the-blank' screen.  This is a
display where there are a set of field names followed by spaces for  the
answers.  For example, when prompting you for address information, Smart
Mailer will show you a screen with the field names such  as  "Name"  and
"Address  line", followed by spaces for your answers.  Smart Mailer will
position the cursor to the field name that is to be filled in, and  show
you  how  long  the  answer  can be (how many characters) by a series of
underscores.  As with any entry,  after  typing  in  the  answer,  press
<RETURN>.   If  there  is no information (e.g., no zip code), just press
<RETURN> to go to the next field name.

Whenever appropriate, Smart Mailer  will  offer  a  default  (suggested)
answer.  To accept the default answer, simply press <RETURN>.  To change
a default answer, simply type over it with the correct  information  and
press  <RETURN>.   To  eliminate  a default answer (change it to blank),
simply press the space bar once, then press <RETURN>.  In  other  words,
typing  any  character  in  place of a default answer will overwrite the
entire default answer.  The one exception to this general rule is a date
answer.  The default for a date field is today's date.  If you type just
the day (e.g., 15), then Smart Mailer will automatically fill in today's
month and year.  Or if you type in the day and the month (e.g., 15-OCT),
then Smart Mailer will fill in today's year.  This is intended to reduce
the amount of typing and make the system easier to use.

Smart Mailer is designed with certain conventions.   One  convention  is
that  to continue on within the system, you usually press <RETURN>.  For
example, when shown a list of label  parameters  (label  height,  width,
etc.), you have the option of changing any of them.  If they do not need
to be changed, or when you are done,  you  simply  press  <RETURN>,  and
Smart  Mailer continues on to the next step.  Another convention is that
       END
typing END usually moves you back to the previous screen,  or  completes
                                           END
what  you  are doing.  For example, typing END at the Main Menu puts you
out of Smart Mailer.  (Note that pressing <CTRL/Z>, that is, typing  'Z'
                                                                   END
while  holding  down  the  key labeled CTRL, is the same as typing END).
Another convention is the use of <CTRL/C>.  If you press <CTRL/C>, Smart
Mailer aborts whatever function it is currently in.  For example, if you
are at a menu, Smart Mailer terminates the session.  This  <CTRL/C>  key
should  ONLY  be used as a PANIC BUTTON and not on a regular basis.  You
may lose whatever you were doing.  For example, if  you  are  adding  an
address, that address may be lost.
Introduction
Introduction                                                    Page 1-7


1.4.2  Choosing an Output Device

Whenever you request output from Smart Mailer, it offers you a choice of
where to send the output, that is, a choice of which device to print the
information on.  Smart Mailer presents you with your choices by using  a
menu.  The first choice in the menu is always the option of having Smart
Mailer send the information to a file.  If you choose this option, Smart
Mailer  then  asks  you  to  specify  the  name of the file.  Unless you
specify otherwise, the file will be put in your account.   If  you  send
information  to a disk file, you can later use operating system commands
to print the information wherever you want (e.g., for the RSTS operating
               QUE LP0:=filename
system  type,  QUE LP0:=filename,  or  for  the VAX/VMS operating system
      PRINT filename
type, PRINT filename).  You should delete the file when you are finished
                                                     PIP filename/DE
with  it  (e.g., for the RSTS operating system type, PIP filename/DE, or
                                       DEL filename
for the VAX/VMS operating system type, DEL filename).

The other options available  from  this  printer  device  menu  will  be
different  for each installation.  For example, a large company may have
5 different printing devices  (e.g.,  two  regular  printers,  a  Letter
Quality  Printer, and two hardcopy terminals), but a small company might
have only one printer.  The System Manager responsible for Smart  Mailer
will  have  set  up  this  information  during installation of the Smart
Mailer system (and may update it periodically), so the  choices  offered
to you reflect the printers that are at your site.

In general, there are two  different  ways  of  sending  information  to
different  printing  devices.   You can either send the information to a
printer directly, or you can  send  the  information  to  the  operating
system,  which  will  send  it to the printer when the printer is ready.
Following the instructions of the System Manager, Smart Mailer may  send
the  information  directly  to  the  printer.  If this is the case, then
depending on the amount of information and the speed of the printer, the
printing  may  take  a long time to complete.  You see the results being
printed out immediately, but you  can  not  do  anything  else  at  your
terminal until Smart Mailer is finished producing the printout.

The other case is where Smart Mailer lets the  operating  system  handle
the  printing (in the background).  If the System Manager has set up the
printer so that information can be queued, then Smart Mailer  creates  a
temporary  file,  puts the information in the file, then sends it to the
operating system with instructions to  print  it  when  the  printer  is
available,  and  to erase it when the printing is done.  This means that
it may take longer to get your printout if there are other files in  the
queue  to be printed before yours, but the printing does not tie up your
terminal.  (Also, printers that are set  up  for  a  queue  are  usually
faster printers than those that are not).  Once Smart Mailer has created
the temporary file with the information, then you  can  terminate  Smart
Mailer, or continue on with another Smart Mailer function.
Introduction
Introduction                                                    Page 1-8


When you choose a printer, Smart Mailer tells you what type of  printing
will  be  done.   If it gives you a message that the information will be
'sent to' the device, then it will print it directly.  If it  says  that
the  information will be 'queued to' the device, then it will send it to
the operating system to be printed.  In both  cases,  there  will  be  a
message  shown  such  as, "generating labels...  please wait".  You must
wait until Smart Mailer indicates it  is  ready  for  more  instructions
before  going on to anything else.  DO NOT turn the terminal off, or try
to log off.

Figure 1-1 is an example of the Output Device Menu.

------------------------------------------------------------------------


                       Output Device Menu




                D  =   Disk file output:

                1  =   Main Printer







                END =  Return to the previous menu



                       Select option:

------------------------------------------------------------------------


Figure 1-1:  Output Device Menu
Figure 1-1:  Output Device Menu

Introduction
Introduction                                                    Page 1-9


1.4.3  Structure of the Menus

When you start the Smart Mailer  system,  it  displays  an  Introductory
Screen  that  introduces Smart Mailer and asks you if you want help.  If
you ask for help, then  Smart  Mailer  shows  you  one  or  more  screen
displays with help information.

The next screen asks you which Mailing List you want to work  with.   If
you  ask for a new Mailing List, Smart Mailer leads you through a set of
menu screens which ask questions relative to creating a new Mailing List
                                           END
File.   If you make a mistake, simply type END to go back to the Mailing
List name question.  If you ask for an existing Mailing List, then Smart
Mailer shows you the Main Menu.

Since the default file type of a Mailing List  File  is  .MLF,  you  can
refresh  your  memory  of  what  Mailing  List Files you already have by
listing all files with the .MLF file type.   This  can  easily  be  done
using  the  RSTS  or VAX/VMS operating system command 'DIR *.MLF' before
starting Smart Mailer.  This procedure assumes that you  have  used  the
convention  of  naming  your Mailing List files with a file type of .MLF
(this is recommended).

The Main Menu shows you all the major functions that  Smart  Mailer  can
perform.  When you choose a function, Smart Mailer will lead you through
the set of questions necessary to perform that function.  Then  it  will
generally  return  to  the  Main  Menu.   One  exception is when you are
adding, changing or removing an address.  In  that  case,  Smart  Mailer
assumes  that  you  want to continue that same operation and prompts you
for more.  In that way, you can add a series of addresses without having
to  choose  'Update  the  Mailing  List', then 'Add an Address' from the
menus for each address.

Figure 1-2 shows the organization of the menu screens.
Introduction
Introduction                                                   Page 1-10



                                                        INTRODUCTION
                                                             |
                                                          MAILING
                                                           LIST
                                                           NAME
                                                             |
          ---------------------------------------------------|
          | NEW MAILING LIST                                 |
          |                                                MAIN
       DEFINE                                              MENU
     PARAMETERS                                              |
          |                 ---------------------------------------------------------------------------------------------------
     INITIALIZE             |      |      |             |             |               |                  |                    |
     CATEGORIES           UPDATE   |  CATEGORIES     SUBLIST     LIST DOCUMENT     DISPLAY             PRINT                REPORT
          |                 |      |----->|       |---->|             |               |                  |                    |
        MAIN                |      |  CATEGORY    |  SUBLIST        WHICH           WHICH              WHICH                WHICH
        MENU                |      |    MENU      |   MENU         SUBLIST?        SUBLIST?           SUBLIST?             SUBLIST?
                            |      | D,P  |       | S   |             |               |                  |                    |
                            |      |------| U     |-----|           SORT            SORT            PRINT SORT              REPORT
                            |      |  CATEGORY    |  SUBLIST        MENU            MENU           ----MENU                  MENU
                            |      |   UPDATE     |   NAME?           |               |            |      |                   |
                            |      |------|       |     |       LIST DOCUMET        MAIN           |      |            OUTPUT DEVICE
                            |                     |D,P,R|          MENU             MENU       OUTPUT     |                 MENU
                            |                     |-----|             |                        FORMAT     |                   |
                            |                     |     | U         MAIN                        MENU      |                 MAIN
                            |                     |  SUBLIST        MENU                          |       | PRESORT         MENU
                         UPDATE                   | DEFINITION                                    |       |
                          MENU                    |-----|                                         |       |
                            |                                                                     |       |
      |------------|--------------|--------------|                                                OUTPUT DEVICE
      | A     |--->| C       |--->| D       |--->| R                                           |-------MENU--------|
|---->|       |    |         |    |         |    |                                             |       |           |
|    ADD      |  WHICH       |  WHICH       |  WHICH                                      LIST |       | LABEL     | PRESORT
|  ADDRESS    | ADDRESS?     | ADDRESS?     | ADDRESS?                                         |       |           |
|     |       |    |         |    |         |    |                                             |       |        PRESORT
|-----|       | CHANGE       | DISPLAY      |  REMOVE                                          |       |         MENU
              | ADDRESS      | ADDRESS      |  ADDRESS                                         |      LABEL        |
              |----|         |----|         |----|                                             |      MENU---------|
                                                                                               |       |
                                                                                               |      MAIN
                                                                                               |------MENU





Figure 1-2:  Screen Dialog Flow
Figure 1-2:  Screen Dialog Flow

Introduction
Introduction                                                   Page 1-11


1.5  Getting Started

Depending on the version of your operating system, the following logging
on/off  examples  may  be  different  on  your  computer.  Refer to your
operating system documentation for more information on login procedures.



1.5.1  Logging On/Off the Computer

RSTS or Micro/RSTS
RSTS or Micro/RSTS

                        HELLO <RETURN>
To log in on RSTS, type HELLO <RETURN>.

Continue by typing your User ID  <RETURN>  and  the  Password  <RETURN>.
User  ID  is  also known as an account number ([nnn,ppp]).  For security
reasons, the password does not echo (i.e., you  can  not  see  what  you
type).   The  operating  system  verifies the information and begins the
session.

                                 BYE/F <RETURN>
To log off the RSTS system, type BYE/F <RETURN>.


VAX
VAX

                        <RETURN>
To log in on VAX, press <RETURN>.

Continue by typing your User ID <RETURN> and the Password <RETURN>.  For
security reasons, the password does not echo (i.e., you can not see what
you type).  The operating system verifies the information and begins the
session.

                                LOG <RETURN>
To log off the VAX system, type LOG <RETURN>.



1.5.2  Starting Smart Mailer

RSTS or Micro/RSTS
RSTS or Micro/RSTS

You can start Smart Mailer by typing  SMAIL  <RETURN>  (if  your  System
Manager has installed the SMAIL CCL).  Otherwise, you can run SMAIL from
the appropriate account by typing:


                      RUN [nnn,ppp]SMAIL <RETURN>
                      RUN [nnn,ppp]SMAIL <RETURN>

Where: nnn,ppp is the Smart Mailer account.

VAX
VAX

                                                       SMAIL <RETURN>
You can start Smart Mailer on the VAX system by typing SMAIL <RETURN>.

After you have started Smart  Mailer,  the  system  displays  the  title
screen  and  asks  if  you want instructions on how to use Smart Mailer.
Refer to Figure 1-3 for a display of this screen.
Introduction
Introduction                                                   Page 1-12



------------------------------------------------------------------------



                              Smart Mailer




                              Version  Y1.1
                            Copyright  1983
                    by Digital Equipment Corporation





         Do you want instructions on how to use Smart Mailer?

         Type Y for Yes, or N for No, then press the RETURN key.

------------------------------------------------------------------------


Figure 1-3:  Smart Mailer Introduction Screen
Figure 1-3:  Smart Mailer Introduction Screen


     Y
Type Y for instructions on how to use Smart Mailer.

The instruction screens explain some of the terms used by  Smart  Mailer
and  by this book.  In addition, the instruction screens outline some of
the special keys available to you during your Smart Mailer session.

                                                             <RETURN>
After you are familiar with the introductory material, press <RETURN> to
go to the next screen, which will ask you to choose a Mailing List.

                                END
To terminate Smart Mailer, type END at  the  Main  Menu.   Smart  Mailer
returns you to the monitor level where the operating system displays the
system prompt (for example, READY or $).
Introduction
Introduction                                                   Page 1-13


1.5.3  Choosing a Mailing List

After you start Smart Mailer you will have to specify the  name  of  the
mailing  list  you  would like to create or update.  Refer to Figure 1-4
for a display of the screen.

------------------------------------------------------------------------



   Type the name of the mailing list you want to create or update
   (The maximum number of characters in a name is nine).

   You may also type an entire file specification instead of just
   a mailing list name.  Type '?' for help.






    Type the name of the mailing list:

------------------------------------------------------------------------


Figure 1-4:  Enter Mailing List Name Screen
Figure 1-4:  Enter Mailing List Name Screen


If you specify a mailing list that exists,  Smart  Mailer  displays  the
Main  Menu and you may choose any option from that menu.  If you specify
a mailing list that does not exist, Smart Mailer displays the  following
messages:

        That mailing list does not exist.

        Please press RETURN to create a new list with that name,
        or type END to choose another mailing list name:

             <RETURN>
If you press <RETURN>, Smart Mailer will create a new mailing list  with
                                    END
the  name  specified.   If you type END, Smart Mailer displays the Enter
Mailing List Name screen and you  may  type  the  name  of  an  existing
mailing list.

Refer to Chapter 2 for instructions on how to create a new Mailing List.
Introduction
Introduction                                                   Page 1-14


1.5.4  Main Menu

The Main Menu shows you all the major functions that  Smart  Mailer  can
perform.  When you choose a function, Smart Mailer will lead you through
the set of questions necessary to perform that function.  Then  it  will
return to the Main Menu.



------------------------------------------------------------------------

                          Smart Mailer Main Menu


              U   =    Update (or display) an address

              S   =    Sublist  Definitions - update, print, display

              D   =    Display a Mailing (Sub)List on the screen

              P   =    Print a Mailing (Sub)List, paper or labels

              W   =    Word Processing List Document creation

              C   =    Category Definitions - update, print, display

              T   =    Transfer to use another Mailing List

              R   =    Report Mailing Sub(list) Statistics

              END      Finished using Smart Mailer

                       Select option:

------------------------------------------------------------------------


Figure 1-5:  Main Menu
Figure 1-5:  Main Menu

Introduction
Introduction                                                   Page 1-15


1.5.5  Transferring to Another Mailing List

The Transfer option enables you to work on another mailing list  without
reentering  Smart  Mailer.   When  you  select this option from the Main
Menu, Smart Mailer displays the Enter Mailing List Name screen (refer to
Figure 1-4 for a display of this screen).  Once you type the name of the
mailing list, you will be using that new mailing list until you go  back
to  the Main Menu and select another mailing list.  This option does NOT
allow you to transfer names or addresses from another mailing list.

                                           T
To transfer to another mailing list, type  T  at  the  "Select  option:"
prompt  of  the  Main  Menu.   If  you specify another mailing list that
exists, Smart Mailer will display the Main Menu and you may  choose  any
option  from  that  menu.  If you specify another mailing list that does
not exist, Smart Mailer displays the following messages:

        That mailing list does not exist.

        Please press RETURN to create a new list with that name,
        or type END to choose another mailing list name:

             <RETURN>
If you press <RETURN>, Smart Mailer will create a new mailing list  with
                                    END
the  name  specified.   If you type END, Smart Mailer displays the Enter
Mailing List Name screen and you  may  type  the  name  of  an  existing
mailing list.

Refer to Chapter 2 for instructions on how to create a new mailing list.





                               Chapter 2
                      Creating a New Mailing List



There are two ways to create a Mailing List File to contain mailing list
addresses.   The  easiest way is to give Smart Mailer the name of a file
that does not already exist.  Smart Mailer will  then  automatically  go
through the procedure of creating a new file.  (It will first ask you to
confirm this action).  This method of creating Mailing List Files should
be reserved for trying out Smart Mailer, or for small mailing lists.

The other way of creating a Mailing List File is to use the Smart Mailer
Utility.   This is the preferred method because it is more flexible, and
generates a file that stores information more efficiently.  For example,
the  Smart  Mailer  Utility  can  create a file that is almost any size,
where Smart Mailer always creates a file that is the  same  size.   Both
methods create files with the same format.  The Smart Mailer Utility can
also extend and compress any existing Mailing List File.  Refer  to  the
____  _____  ______  ______  _________  _____    ___ _____ ______ ______
RSTS  Smart  Mailer  System  Manager's  Guide or VAX Smart Mailer System
_________ _____
Manager's Guide for a full description of the Smart Mailer Utility.

This chapter describes how to create a new Mailing List File using Smart
Mailer.   By  following  the  procedure outlined in this chapter you can
initialize a file to contain the addresses in  the  mailing  list.   You
initialize  a  Mailing List File by defining the kind of information you
want to store.  This information includes such things as the  definition
of  categories  you  want to keep for each address, and whether you want
address fields to default to the previous address's  information.   When
you  are  done telling Smart Mailer how to set up the file, Smart Mailer
initializes the file and then  displays  a  message  that  the  file  is
created.

Once your Mailing List File is ready you can  add  addresses  to  it  by
following  the directions given in the next chapter on "Updating Mailing
List Addresses".
Creating a New Mailing List
Creating a New Mailing List                                     Page 2-2


2.1  Mailing List Parameters

By using Mailing List Parameters you can  customize  each  mailing  list
enabling  you  to  sort, retrieve, and store address information to your
specifications.  Unlike System Parameters which  are  stored  separately
and  apply  to  everyone using Smart Mailer, Mailing List Parameters are
unique to each Mailing List File.  You can accept the  parameter  values
shown or you can change any or all of them.

Table 2-1 shows  the  parameter  definitions.   A  description  of  each
parameter follows Table 2-1.



Table 2-1:  Parameter Definitions
Table 2-1:  Parameter Definitions


             Parameter                 Possible Responses         

1. System generated Primary ID          1 (Consecutive Numbers)
                                        2 (Address Hash)
                                        3 (User Defined)

2. System generated Alternate ID        Y (yes), N (no)

3. Alternate ID Character Mix           0-10, 0-10
   Last Name, First Name                Sum must equal 10
                   
4. Use Last Address as Default          Y (yes), N (no)
   For Next Address

5. Validate state and zip codes:        Y (yes), N (no)


Parameter Definitions
Parameter Definitions

Primary ID
Primary ID

        Smart Mailer uses the Primary ID to store and  retrieve  address
        information.   By  answering  1  to the Primary ID prompt, Smart
        Mailer specifies this ID automatically when adding addresses  to
        the  Mailing  List  (it numbers addresses sequentially).  If the
        Primary ID is defined as type 1, users cannot change it.

        Because the Primary ID must be unique for each address,  if  you
        choose  to  specify  User-defined  Primary  ID (3), take care to
        choose a unique numbering scheme; Social  Security  Number,  for
        example.  Smart Mailer does a search of existing Primary ID's to
        ensure that any new ID added  is  not  already  there.   If  the
        Primary ID is defined as type 2 or 3, users can change the ID if
        it is a duplicate.  When the Primary ID field is selected as the
        field  to  change,  the  system defined value (if applicable) is
        displayed as the default.
Creating a New Mailing List
Creating a New Mailing List                                     Page 2-3


        A new Primary ID type (2),  called  a  'system  defined  address
        hash', has been added.  The ID type is selected when the mailing
        list  is  created.   The  'hashed'  Primary  ID   is   generated
        automatically  each  time a record is added, and consists of the
        following characters from the mailing list record:

        Characters 1-5   First 5 characters of Zip Code.
                         Zeroes if Zip Code is blank.

        Characters 6-7   First 2 characters of last name.

        Character 8      4th character of last name or 3rd
                         character of last name if there is
                         no 4th character.

        Character 9      First character of first name.

        Characters 10-16 - taken from the last 2 address lines above the
        City, State, and Zip Code.

        If address line 3 is blank:
        If address line 3 is blank:

        Characters 10-12 First 3 characters of address line 1
                         (except spaces, "The" and  ".")

        Characters 13-16 First 4 characters of address line 2
                         (except spaces, "." and  ",")

        If address line 3 has information:
        If address line 3 has information:

        Characters 10-12 First 3 characters of address line 2
                         (except spaces, "The" and  ".")

        Characters 13-16 First 4 characters of address line 3
                         (except spaces, "." and  ",")

        There are several advantages to the new ID type.  First, records
        are  stored  in  Zip Code order, so selecting and sorting by the
        Zip Code is more efficient.

        A second advantage is that duplicate  records  can  be  detected
        before they are added to the file.  If a new record has the same
        Primary ID as an existing record, Smart Mailer allows  the  user
        to take appropriate action.  Users can view the existing record,
        if desired, and then  choose  to  replace  it,  cancel  the  new
        record, or alter the ID of the new record.  Another advantage of
        the hashed ID is that it is easy to locate addresses  that  must
        be changed.
Creating a New Mailing List
Creating a New Mailing List                                     Page 2-4


Alternate ID
Alternate ID

        The system generated Alternate ID is a combination of characters
        from  the first and last name, specified by your response to the
        Character Mix prompt.  By answering yes to the system  generated
        Alternate  ID  prompt,  the  system will assign the Alternate ID
        automatically.  Note that you can override  a  system  generated
        Alternate  ID when entering an address.  If you choose to assign
        the Alternate ID yourself, you may choose up  to  10  characters
        for  each  address.   When the Alternate ID field is selected as
        the field to change, the system defined value (if applicable) is
        displayed as the default.

Alternate ID Character Mix
Alternate ID Character Mix

        The ID mix determines how the system generated Alternate  ID  is
        formed.   If,  for example, the ID mix is 5 5, Smart Mailer uses
        the first five characters from the last and first names for  the
        ID.

        If you are planning to  sort  on  last  name,  first  name,  for
        example,  take  care  to  specify enough letters in each name to
        provide the best sort.  The default for Alternate  ID  character
        mix  is  6  4;  or  the  first  six  characters of the last name
        followed by the first four characters of the first name.

             Using two different character mixes: 

             Name                    Alternate ID       Alternate ID
                                      (Mix 5 5)          (Mix 9 1)

             Thomas Jones            JONESTHOMA         JONES    T

             Theodore Jones Jr.      JONESTHEOD         JONES    T

             Thea Joneson            JONESTHEA          JONESON  T

        Note that when forming the Alternate ID,  Smart  Mailer  ignores
        titles  such as Mr.  and MD.  as long as they end with a period.
        This means that initials should be  entered  as  J D Smith  (not
        J. D. Smith)  for  the initial of the first name to be used in a
        system generated Alternate ID.

        For  names  such  as  La Croix  and  St. Hilaire,  Smart  Mailer
        considers  the  first  word  as a middle name.  Therefore, it is
        better to use the convention of either a period  with  no  space
        (ST.HILAIRE),  upper  and lower case (LaCroix), or just no space
        (LACROIX), so that the Alternate ID will use the full last name.
        Names with hyphens (Fawcett-Maker) and apostrophes (O'Toole) are
        acceptable,  but  may  generate  Alternate   ID's   with   those
        characters (- and ') in them.
Creating a New Mailing List
Creating a New Mailing List                                     Page 2-5


Use Last Address as Default For Next Address
Use Last Address as Default For Next Address

        Smart Mailer will prompt for each city, state, and zip code with
        the  information from the previously entered address.  This is a
        shortcut for a set of addresses that are similar,  or  from  the
        same  general area.  You can, of course, override the default if
        the next address has different information.

        If you do not want Smart Mailer to use the  last  address  as  a
        default  for  the  next  address,  you  will  have  to  type the
        information for each city, state, and zip code when  you  add  a
        new address.

Validate state and zip codes
Validate state and zip codes

        Smart Mailer will check to see if you have entered a valid  U.S.
        state  abbreviation.  Refer to Table 3-1 in Chapter 3 for a list
        of the valid state abbreviations.  Smart Mailer will also  check
        to   see  if  you  have  entered  the  correct  form  (xxxxx  or
        xxxxx-xxxx) for U.S.  zip codes.  It will not check  to  see  if
        the  zip  code  matches the state or that the zip code is valid.
        If you type an invalid state or  zip  code,  Smart  Mailer  will
        display a warning message.

        If you have mostly foreign addresses or non-address information,
        you  may  not want Smart Mailer to warn you of invalid states or
        zip codes.
Creating a New Mailing List
Creating a New Mailing List                                     Page 2-6


2.2  Mailing List Categories

Smart Mailer enables you to define six fields for collecting specialized
information  called  categories.  A category is related information that
you want associated  with  a  particular  mailing  list.   The  category
information  (such  as  Hire  Date)  is stored with the name and address
information.

Category labels are a maximum of ten characters and can consist  of  any
printable  character.   Sample  labels  include  Occupation,  Hire Date,
Salary, etc.

Category type codes describe the kind of information you are  collecting
for  each  category.  Refer to Table 2-2 for examples and definitions of
these type codes.

It is not necessary to assign all six  categories  before  you  use  the
mailing list.  Remember, however, that once you do assign categories, if
you change a previously assigned category label or type  code,  all  the
addresses in the list before the change may have inappropriate data.

Likewise,  if  you  add  a  category  after  you  have   added   address
information,  all  the  addresses  in the list prior to the new category
addition may have no information in the new category field.

You can change, display, or add  new  category  definitions  anytime  by
using  the  Category  option (C) from the Main Menu.  Refer to Chapter 8
for  more  details  on  updating,  displaying,  or   printing   category
definitions.

You can change, display or add category information for any  address  by
using the Update Address option (U) from the Main Menu.
Creating a New Mailing List
Creating a New Mailing List                                     Page 2-7


Table 2-2:  Category Initialization Type Codes
Table 2-2:  Category Initialization Type Codes


Type Code              Definition                   Examples   

   A     Alphanumeric; default type code            Plumber
         Any combination of printable characters.   $32,000.
                                                    #317

   N     Numeric                                    32000
         Numbers only (no $ , - . characters)       230
         If you want to assure that the user        5280
         types numbers only, assign a numeric       89
         type code.

   D     Date; defaults to today's date             23-JUN-82 
         You must type all dates in the standard    01-OCT-79     
         format shown.                              02-JAN-00

         Use the following month abbreviations:
 
               JAN       MAY       SEP
               FEB       JUN       OCT
               MAR       JUL       NOV
               APR       AUG       DEC

   Y     Y (yes) or N (no).  If you want to         Y, N
         assure that the user types a Y or N.
         This is used when you have a label such
         as Customer? and you want to define
         whether he/she is or is not a customer.

   C    Coded (C).  If you specify a category       (see the following
        field as coded, Smart Mailer treats each     examples)
        character position independently.
        Comparisons are made on a character by
        character basis and a wild card character
        (such as %) can be used in sublist
        definitions.  Coded categories allow
        the user to pack more information in the
        category field, and give the user greater
        control over sublist selection.  
Creating a New Mailing List
Creating a New Mailing List                                     Page 2-8


Example 1:
Example 1:

The user sends out catalogs 4 times a  year  but  does  not  send  every
catalog  to  all addresses in the mailing list.  A coded category can be
set up (called CATALOGS) to store  this  information  in  the  following
manner.  The first character indicates whether the customer receives the
Spring catalog, the second shows whether the Fall catalog is  sent,  and
so  forth  for  Winter,  and  Christmas.  So a customer that only gets a
Christmas catalog would have a category value of NNNY (N = no, Y = yes).
A sublist for the Fall catalog mailing would look like:

    line 1:    CATALOGS  is  %Y%%

(assuming that % is used as the wild card character - this is set  by  a
parameter in the Smart Mailer Parameter File).

A sublist of regular customers, who receive all catalogs except for  the
Christmas catalog could be extracted by:

    line 1:    CATALOGS  is  YYYN

Example 2:
Example 2:

Another way of using the coded characters is to set up a system where  S
means Spring, F means Fall, W means Winter, and C means Christmas.  Then
a customer with  codes  SFW  gets  all  catalogs  except  the  Christmas
catalog.   And  a  sublist  for  sending out the Fall catalog would look
like:

    line 1:      CATALOGS  is  F
    line 2:   or CATALOGS  is  %F
    line 3:   or CATALOGS  is  %%F
    line 4:   or CATALOGS  is  %%%F

Example 3:
Example 3:

For a user who manages three magazines, coded categories could be set up
to  indicate when the subscriptions expire, and how many renewal notices
have been sent.  A  customer  subscribing  to  Creative  Nest  Building,
Popular  Skiing,  and  Purple  Thumb might have categories EXPIRES = ABC
(meaning the subscriptions expire in January, February, and  March)  and
NOTICES  =  010  (meaning  that  the  customer has been sent one renewal
notice  for  Popular  Skiing).   A  sublist  of  all   customers   whose
subscription  to  Purple  Thumb  expires in April and who have been sent
more than one renewal notice would be:

    line 1:       EXPIRES  is    %%D
    line 2:  and  NOTICES  above %%1
Creating a New Mailing List
Creating a New Mailing List                                     Page 2-9


2.3  Walk Through

This section describes the flow through Smart Mailer for initializing  a
Mailing List File, showing each screen, describing the logical flow, and
explaining any questions, prompts or messages that have not already been
explained in the previous sections.

This section of Smart Mailer assumes that you have already  logged  onto
the  system and read the instruction screen.  If you have not done this,
refer to the "Getting Started" section of Chapter 1.

After you have read the instruction screen, Smart  Mailer  displays  the
following screen:


------------------------------------------------------------------------

   Type the name of the mailing list you want to create or update.
   (The maximum number of characters in a name is nine).

   You may also type an entire file specification instead of just
   a mailing list name.  Type '?' for help.






    Type the name of the mailing list:

------------------------------------------------------------------------


Figure 2-1:  Enter Mailing List Name Screen
Figure 2-1:  Enter Mailing List Name Screen


To create a new Mailing List File, specify the name of  a  mailing  list
that  does  not  already  exist.   You  must  press  <RETURN> after each
response.

                                                           RESUME
For example, to create a mailing list called RESUME, type  RESUME.   All
examples throughout this manual will be referencing this mailing list.

If you type more than nine characters,  Smart  Mailer  will  accept  it.
However,  it will not use more than six characters for that Mailing List
File name.  For example, if you enter ORDERFORM  for  the  name  of  the
mailing list, Smart Mailer will name that file as "ORDERF.MLF", dropping
off any extra characters.  The ".MLF" extension is the default extension
for a Mailing List File name.

If this Mailing List File does not already exist, Smart  Mailer  assumes
that you want to create a new mailing list, but asks you to confirm this
with the following screen:
Creating a New Mailing List
Creating a New Mailing List                                    Page 2-10


------------------------------------------------------------------------

       That mailing list does not exist.


       Please press RETURN to create a new list with that name,
       or type END to choose another mailing list name:

------------------------------------------------------------------------

Figure 2-2:  Confirming Mailing List Name
Figure 2-2:  Confirming Mailing List Name


You can perform one of the following actions:

              END
      o  Type END to choose another Mailing List File name.

               <RETURN>
      o  Press <RETURN> to assure Smart Mailer that you want to create a
         new Mailing List File.

Since  the  mailing  list  is  new,  Smart  Mailer  asks  for  parameter
definitions  and  category  initialization.   Refer to Section 2.1 for a
list of valid responses and descriptions to the  parameter  definitions.
Smart  Mailer  displays  the  Mailing  List Parameter Screen as shown in
Figure 2-3.


------------------------------------------------------------------------

                    Mailing List Parameter Screen


      1 =  Primary ID:                                    1
                1 = Consecutive Numbers
                2 = Address Hash
                3 = User Defined

      2 =  System generated Alternate ID:                 Y

      3 =  Alternate ID char mix - last name, first name: 6   4

      4 =  Use last address as default for next address:  Y

      5 =  Validate state and zip codes:                  Y

    Type the number of the parameter you want to redefine;
    then the parameter value(s).
    Press RETURN to continue to the next screen.
    Type END to go back.

                           Select option:

------------------------------------------------------------------------

Figure 2-3:  Mailing List Parameter Screen
Figure 2-3:  Mailing List Parameter Screen

Creating a New Mailing List
Creating a New Mailing List                                    Page 2-11


You can perform one of the following actions:

              END
      o  Type END to go back to the Enter Mailing List Name display.

              ?
      o  Type ?  to display help messages for the Mailing List Parameter
         Screen.

               <RETURN>
      o  Press <RETURN>  to  accept  all  the  default  values  for  the
         parameters.

      o  Type the  number  of  the  parameter  definition  you  want  to
         redefine and then type the new value.

The following section discusses how to change parameter values.

You must press <RETURN> after each response.  If you want to redefine  a
parameter  value,  type the number of the parameter you want to redefine
and the cursor will move to that parameter value.  Type the new value.

For example, to change your Alternate ID character mix from 6 4 (default
value) to 5 5, follow these steps:

              3
     1.  Type 3.

              5
     2.  Type 5.

              5
     3.  Type 5.

The cursor is then positioned at the "Select option:"  prompt  to  allow
you to change another parameter value.  You may change another parameter
value or press <RETURN> to accept the parameter values displayed.

If you enter an invalid response to the parameter  value,  Smart  Mailer
displays  an  error message and will reprompt you for the correct value.
Type the correct value.

After you define the parameters,  Smart  Mailer  displays  the  Category
Initialization  screen as shown in Figure 2-4.  Refer to Section 2.2 for
a description of what a category is and a list of the valid  type  codes
for categories.
Creating a New Mailing List
Creating a New Mailing List                                    Page 2-12


--------------------------------------------------------------------------------

                         Category Initialization


                           label       type

          Category 1    undefined       A
          Category 2    undefined       A
          Category 3    undefined       A
          Category 4    undefined       A
          Category 5    undefined       A
          Category 6    undefined       A


    Type the label of each category (for example, Occupation), press RETURN,
    then type the kind of the information to be stored in the category - either
    Alphanumeric (A) - the default, or Numeric (N), Date (D), Yes/No (Y),
    Coded (C).

    Simply press RETURN to take the default for any answer.  Type '?' for help.
    Do NOT use labels such as NAME, CITY or STATE - these are already there.
    (note:  You may not back up to the previous menu at this point.)

--------------------------------------------------------------------------------


Figure 2-4:  Category Initialization Screen
Figure 2-4:  Category Initialization Screen


The cursor is positioned at Category 1 "label".  The default values  for
the type codes are alphanumeric (A).

Smart Mailer does not allow you to back up from this screen because  you
are  now  half  way through creating the file.  If you change your mind,
simply continue on, then delete the file as you would any other file.

You can perform one of the following actions:

              END
      o  Type END to go back to Category 1 "label".

               ?
      o  Type  ?   to   display   help   messages   for   the   Category
         Initialization Screen.

                <RETURN>
      o  Press  <RETURN>  or  at  each  "label"  and  "type"  to   leave
         categories undefined.

      o  Type the label of the category you want to define and  enter  a
         type code to be associated with that category.

The following section discusses how to define categories.
Creating a New Mailing List
Creating a New Mailing List                                    Page 2-13


You must press <RETURN> after  each  response.   To  define  categories,
enter  the  name  you want for the category label (e.g., Occupation) and
then enter a valid type code (e.g., A (Alphanumeric)) to  be  associated
with that label.

If you make a mistake when entering your category labels or type  codes,
type END before you finish with category initialization and Smart Mailer
will move the cursor back to Category 1 "label".  If you have a  change,
type  over  the  label  and/or type code where the change is to be made.
Press <RETURN> to skip the  labels  and  type  codes  you  have  defined
correctly.

If you made a mistake when defining your categories and you did not type
END before you finished defining categories, you can make changes to the
categories by selecting the Category Definitions  option  (C)  from  the
Main Menu.  Updating category definitions is discussed in Chapter 8.

For  example,  to  define  Category  1  as  Occupation  and  assign   an
Alphanumeric value for the type code, follow these steps:

              Occupation
     1.  Type Occupation.

               <RETURN>
     2.  Press <RETURN> (Alphanumeric is the default value).

The cursor moves to the next category.  Define another category or press
<RETURN> at each "label" and "type" to skip the rest of the categories.

After you define categories for your new Mailing List File, Smart Mailer
confirms  the  Mailing  List  File  creation by displaying the following
message:

        Finished creating Mailing List File called RESUME.MLF

If you specified an extension for your mailing list, that  extension  is
displayed instead of the ".MLF" extension.

If you are finished with this mailing list and you do not  want  to  add
                       END
any  addresses,  type  END  at  each screen displayed until Smart Mailer
returns you to monitor level where the  operating  system  displays  the
system prompt.





                               Chapter 3
                    Updating Mailing List Addresses



                                               adding
This chapter describes the basic operations of adding a new  address  to
                      changing      displaying
your  mailing  list,  changing  or  displaying  an existing address, and
removing
removing an obsolete address.  It explains in detail each  component  of
an address.

The concept of address identifiers (ID's) is important.  Each  name  and
                         Primary  ID
address  has  a  unique  Primary  ID, such as social security number, or
                                     Alternate ID
account number.  It may also have an Alternate ID, which may or may  not
be unique.  How these identifiers are defined is set up when the file is
created.  (See Chapter 2, "Creating a Mailing List").  When you want  to
change, display, or remove an existing address you refer to it using one
of its identifiers.

Smart Mailer always prompts you for the name of the  mailing  list  when
you  start.  Refer to Figure 1-4 for a display of the Enter Mailing List
Name screen.  You must enter the name of a mailing list.  If the mailing
list  name exists, Smart Mailer displays the Main Menu.  Refer to Figure
1-5 for a display of the Main Menu.  If you want  to  update  a  mailing
list, you may type 'U' or press <RETURN> to accept the default answer at
the Main Menu.  Smart Mailer then displays the Update  Menu.   Refer  to
Section 3.2 for a display of the Update Menu.

The following section gives an explanation of address fields and a table
of the valid state abbreviations.
Updating Mailing List Addresses
Updating Mailing List Addresses                                 Page 3-2


3.1  Explanation of Address Fields

When adding an address, make sure you use the same conventions for every
address  in  the  Mailing  List  File.  For example, if you start adding
names and addresses in all upper case characters,  use  all  upper  case
characters for all addresses in the Mailing List File.  This will ensure
consistency when it comes time to print, display, or  update  a  mailing
list.

A brief explanation of each address field is given below:

Name:
Name:

        Type the name of the addressee (up to 30 characters) as you want
        it to appear on the label.

Address line 1:
Address line 1:

        Type the first line of the address (up to 30  characters).   For
        example, type the street address, P.O. Box, or company name.

Address line 2:
Address line 2:

        Type the second line of the address (up to 30 characters).   For
        example, type a c/o line.

Address line 3:
Address line 3:

        Type a third line of the address (up  to  30  characters).   For
        example, type a building number or room number.

City/Town:
City/Town:

        Type the name of the city or town  of  the  address  (up  to  30
        characters).

State/Country:
State/Country:

        Type the standard abbreviations for the state  (2  letters),  or
        you  may  type  the  name  of a country (e.g., Canada).  Use the
        standard state abbreviations  as  listed  at  the  end  of  this
        section in Table 3-1.  You may type up to 12 characters.

        If you  type  invalid  state  abbreviations  and  you  have  the
        "Validate state and zip codes" parameter set to "Yes" (Y), Smart
        Mailer displays a warning message.  If you have  this  parameter
        set  to "No" (N), Smart Mailer will not check to see if they are
        valid.  If  you  press  <RETURN>  to  skip  entering  the  state
        information, Smart Mailer will not display a warning message.
Updating Mailing List Addresses
Updating Mailing List Addresses                                 Page 3-3


Zip code:
Zip code:

        Type the zip code (up to 10 characters).  All United States  zip
        codes  are  five  digits  (xxxxx)  or 5 digits with hyphen and 4
        digits (xxxxx-xxxx).  The xxxxx-xxxx is the new 9-digit zip code
        for the United States.

        Zip codes that are not for the United States are nonstandard and
        may  contain  alphanumeric  characters.  These zip codes are for
        foreign countries.  Only United States zip  codes  are  eligible
        for the presorted postal rate.  For more information on PRESORT,
        refer to Section 10.1.

        If you type an invalid form for  zip  codes  and  you  have  the
        "Validate state and zip codes" parameter set to "Yes" (Y), Smart
        Mailer displays a warning message.  If you have  this  parameter
        set  to "No" (N), Smart Mailer will not check to see if they are
        valid.  If you press <RETURN> to  skip  entering  the  zip  code
        information, Smart Mailer will not display a warning message.

Category Definitions
Category Definitions

        If you defined  any  categories  during  initialization  of  the
        Mailing List File, the label you typed for each category will be
        displayed when  Smart  Mailer  displays  the  "Add"  an  Address
        screen.    If   you   did   not  define  every  category  during
        initialization of the Mailing List  File,  the  categories  that
        were  not  defined  will  be displayed as "undefined" when Smart
        Mailer  displays  the  "Add"  an  Address  screen.    For   more
        information on Category Definitions, refer to Section 2.2.

Counter:
Counter:

        Smart Mailer displays the counter as 0 for each new  address  in
        the  mailing  list.   This  counter is used to keep track of how
        many times this address has been printed  on  labels.   You  may
        change  this  default when adding the address, or you may update
        the counter when updating the address.  The range of the counter
        is  0  to  9999.  If you try to decrement or increment a counter
        outside of that range, the counter will be set to  either  0  or
        9999  (respectively).  The system actually allows you to enter a
        counter with negative  or  fractional  numbers  (-9,  6.4),  but
        converts them to non-negative integers (0, 6).

Remarks:
Remarks:

        You may type up to 65 alphanumeric characters.   You  would  use
        this  for  any  comments  you may want to be associated with the
        address.
Updating Mailing List Addresses
Updating Mailing List Addresses                                 Page 3-4


Primary ID:
Primary ID:

        If this mailing list  has  the  Primary  ID  defined  as  system
        generated (1), you can not change it.  If the Primary ID is user
        defined (3), or a system  defined  address  hash  (2),  you  can
        change it if it is a duplicate Primary ID.  If the Primary ID is
        user defined, you must assign a unique ID to this address (up to
        16 characters).  For example, type the social security number of
        the person.  This Primary ID will identify  the  addressee  when
        you  update  the  mailing list, print the mailing list, or print
        labels.

Alternate ID:
Alternate ID:

        If this mailing list has a system generated Alternate  ID,  then
        it  will  be made up of a combination of the first and last name
        of the addressee.  It may  always  be  changed  by  typing  over
        whatever  is  there.   You  may  assign a combination of letters
        and/or numbers to this  address  (up  to  10  characters).   For
        example,  you  may type the last name of the addressee.  You may
        also leave it blank.  Unlike the Primary ID,  the  Alternate  ID
        does not have to be unique; there may be duplicates.  If you use
        Alternate IDs, Smart Mailer can print addresses in  that  order.
        For more information on Alternate IDs, refer to Chapter 2.
Updating Mailing List Addresses
Updating Mailing List Addresses                                 Page 3-5


Table 3-1:  State Abbreviations
Table 3-1:  State Abbreviations


STATE          ABBREVIATION        STATE          ABBREVIATION

Alabama             AL             Missouri            MO
Alaska              AK             Montana             MT
Arizona             AZ             Nevada              NE
Arkansas            AR             New Hampshire       NH
California          CA             New Jersey          NJ
Colorado            CO             New York            NY
Connecticut         CT             North Carolina      NC
Delaware            DE             North Dakota        ND
Georgia             GA             Ohio                OH
Florida             FL             Oklahoma            OK
Hawaii              HI             Oregon              OR
Idaho               ID             Pennsylvania        PA
Illinois            IL             Rhode Island        RI
Iowa                IA             South Carolina      SC
Indiana             IN             South Dakota        SD
Kansas              KS             Tennessee           TN
Kentucky            KY             Texas               TX
Louisiana           LA             Utah                UT
Maine               ME             Virginia            VA
Maryland            MD             Vermont             VT
Massachusetts       MA             Washington          WA
Michigan            MI             Wisconsin           WI
Minnesota           MN             West Virginia       WV
Mississippi         MS             Wyoming             WY



               OTHER                    ABBREVIATION

          District of Columbia               DC
          Guam                               GU
          Puerto Rico                        PR
          Virgin Islands                     VI
Updating Mailing List Addresses
Updating Mailing List Addresses                                 Page 3-6


3.2  Walk Through

This section describes the flow through  Smart  Mailer  for  updating  a
Mailing List File, showing each screen, describing the logical flow, and
explaining any questions, prompts, or messages  that  have  not  already
been explained in the previous section.

This section of Smart Mailer assumes that you have already  logged  onto
the  system, read the instruction screen, typed the name of your mailing
list, and the Main Menu is displayed.  If you have not done this,  refer
to Chapter 1, Sections 1.5 through 1.5.4.

                                                                    U
To add, change, display or remove addresses in a mailing list, type U at
the  "Select  option:"  prompt  of  the  Main  Menu.  The Update Menu is
displayed as shown in Figure 3-1.


------------------------------------------------------------------------

                               Update Menu


                      A    =   Add a new address

                      C    =   Change an address

                      D    =   Display an address

                      R    =   Remove an address

                      END      Return to the Main Menu


                               Select option:

------------------------------------------------------------------------


Figure 3-1:  Update Menu
Figure 3-1:  Update Menu


The cursor is positioned at the "Select option:" prompt.

You must press <RETURN> after each response.

You can perform one of the following actions:

              END
      o  Type END to return to the Main Menu.

              ?
      o  Type ?  to display help messages for the Update Menu.

               <RETURN>
      o  Press <RETURN> to accept the default answer (A).

      o  Type the letter associated with the option you want to perform.

The following sections discuss these options in detail.
Updating Mailing List Addresses
Updating Mailing List Addresses                                 Page 3-7


3.2.1  Adding an Address

                        A
To add an address, type A at the "Select option:" prompt of  the  Update
Menu.   Smart  Mailer displays the "Add" an Address screen.  A sample is
shown in Figure 3-2.


------------------------------------------------------------------------

Add                                                    Type '?' for help


  1 Name:
  2 Address line 1:
  3         line 2:
  4         line 3:
  5 City/Town:
  6 State/Country:
  7 Zip code:

  8 Occupation
  9 undefined
 10 undefined
 11 undefined
 12 undefined
 13 undefined
 14 Counter:
 15 Remarks:

 16 Primary ID:        1
 17 Alternate ID:

------------------------------------------------------------------------


Figure 3-2:  Add an Address Screen
Figure 3-2:  Add an Address Screen


The cursor is positioned at the "Name:" field.

The Primary ID is displayed if you accepted the system generated Primary
ID  (1)  when you created the mailing list.  The Primary ID is displayed
when the cursor is displayed at the Alternate ID field if 'address hash'
(2) was chosen when you created the mailing list.

The category  labels  are  displayed  if  you  have  defined  them.   If
categories are not defined, Smart Mailer displays them as "undefined".
Updating Mailing List Addresses
Updating Mailing List Addresses                                 Page 3-8


You can perform one of the following actions:

              END
      o  Type END to go back to the Update Menu.

              ?
      o  Type ?  when the cursor is positioned at the "Name:" field  for
         Smart Mailer to display help messages for all the fields in the
         "Add" an Address screen.

              ?
      o  Type ?  when the cursor is positioned at any other field (e.g.,
         "Address line 1:") and Smart Mailer displays a single line help
         message for that field.

               <RETURN>
      o  Press <RETURN> to skip entering information for a field and  go
         to the next field.

      o  Type information for the field.

               <LINEFEED>
      o  Press <LINEFEED> at any category field  to  indicate  that  all
         data  has  been  entered  for  this address.  This provides the
         convenience of skipping over undefined categories.

Certain address fields may have a default answer.  These fields are  the
city/state/zip  fields  (may  be  defaulted to the previous values), any
categories defined as date information (defaulted to today's date),  the
counter  (defaults  to  zero),  and  the  Alternate ID (may default to a
combination of first and last name characters).  These  default  answers
will be shown when the cursor is positioned at that field.  In all cases
you may either accept the suggested answer by pressing <RETURN>,  change
it by typing over it, or remove it by pressing the space bar once before
pressing <RETURN>.

The following section discusses how to add an address.
Updating Mailing List Addresses
Updating Mailing List Addresses                                 Page 3-9


For example, to add the following address:

        Robert Fuller
        14 River St.
        P.O. Box 375
        Marlboro, MA  01752
        Occupation:  Engineer

follow these steps:

              Robert Fuller
     1.  Type Robert Fuller.

              14 River St.
     2.  Type 14 River St..

              P.O. Box 375
     3.  Type P.O. Box 375.

               <RETURN>
     4.  Press <RETURN> to skip "Address line 3:" field.

              Marlboro
     5.  Type Marlboro.

              MA
     6.  Type MA.

              01752
     7.  Type 01752.

              Engineer
     8.  Type Engineer.

               <RETURN>                                       <LINEFEED>
     9.  Press <RETURN> for each undefined category, or press <LINEFEED>
         at  first  undefined  category  and  the  cursor  moves  to the
         Alternate ID field.

               <RETURN>
    10.  Press <RETURN> to accept counter default value.

               <RETURN>
    11.  Press <RETURN> to skip "Remarks:" field.

               <RETURN>
    12.  Press <RETURN> to accept system generated Alternate ID.

         (Primary ID is system generated in this example.)

Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-10


When you are finished entering an address, Smart Mailer  allows  you  to
change  information  in  the  address  before it is added.  Smart Mailer
displays the following prompt:

      -  Change which line (1-17):
         Press RETURN to accept.

         You can perform one of the following actions:

                  END          <RETURN>
          o  Type END or press <RETURN> to accept  the  address  as  is.
             Smart Mailer will redisplay a blank "Add" an Address screen
             so you can add another address.

          o  Type the number of the field  you  have  changes  in.   The
             cursor  moves  to  the  field specified.  Type over the old
             information with the changed information.

                  <CTRL/C>
          o  Type <CTRL/C> to return to the "Name:" field.  You can then
             re-enter  the address information, or, type <CTRL/Z> or END
             to return to the previous menu without adding  the  address
             to the Mailing List file.

                                        NOTE
                                        NOTE

                 The use of <CTRL/C> in this case is  an  exception;
                 The use of <CTRL/C> in this case is  an  exception;
                 in general, <CTRL/C> terminates the program.
                 in general, <CTRL/C> terminates the program.



Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-11


The following section discusses how to change information in an address.

For example, let's change Robert Fuller's address from "14 River St." to
"14 River Rd.".  To change this information, follow these steps:

              2
     1.  Type 2.  The cursor moves to "Address line 1:".

              14 River Rd.
     2.  Type 14 River Rd..

         You can also perform one of the following actions at step 2.

                   <RETURN>
          o  Press <RETURN> if you changed your mind and do not want  to
             change  the information for the field and Smart Mailer will
             keep the old information.

                                                  <RETURN>
          o  Press the space bar once, then press <RETURN> if  you  want
             to erase the information in the field.


When you are finished changing the field selected, the cursor will  move
down  to the "Change which line (1-17):" prompt again.  If you have more
changes to the address, follow the same procedure  as  described  above.
                   <RETURN>
Otherwise,  press  <RETURN>  and  Smart  Mailer  stores that address and
clears the screen so you can add another address.

If you accepted all the default Mailing  List  parameter  values,  Smart
Mailer  displays  the  "Add" an Address screen for the next address with
information of the previous address in the "City/Town:",  "State:",  and
"Zip code:"  fields  and  displays  the  next  sequential number for the
"Primary ID" field.

To fill up our sample Mailing List, add the following addresses:

        Roberta Fullerton               John Doe
        146 Main St.                    10 Any St.
        Maynard, MA  01754              Hudson, MA  01749
        Occupation:  Data Prep          Occupation:  Plant Mgr.

                                              END
When you are finished adding addresses, type  END  when  the  cursor  is
positioned at the "Name:" or "Change which line (1-17):" prompt.

                                                      END
If you want to terminate Smart Mailer continue typing END for every menu
displayed  until  Smart  Mailer  returns  you to monitor level where the
operating system displays the system prompt.
Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-12


3.2.2  Changing an Address

If you are going to use your mailing list for any amount  of  time,  you
will need to update it.  People move, change names, jobs, and so forth.

                           C
To change an address, type C  at  the  "Select option:"  prompt  of  the
Update  Menu.  Smart Mailer displays the Specify an Address ID screen as
shown in Figure 3-3.

Specify an Address ID
Specify an Address ID

Whenever you choose to change or display addresses in your mailing list,
Smart  Mailer requires that you enter the Primary or Alternate ID of the
address you want to change or display.


------------------------------------------------------------------------

                  Specify an Address ID



                  P    =    Primary ID

                  A    =    Alternate ID


    Type the ID code (P or A) of the ID that you want to use to
    identify the address to display or change.  Then type the ID.
    Or type END to return to the Update Menu.


                      Select option:

------------------------------------------------------------------------


Figure 3-3:  Specify an Address ID Screen
Figure 3-3:  Specify an Address ID Screen


The cursor is positioned at the "Select option:" prompt.

To tell Smart Mailer which address needs to be changed,  you  must  type
either the Primary or Alternate ID of the address you have changes in.

You can perform one of the following actions:

              END
      o  Type END to go back to the Update Menu.

              P
      o  Type P to identify the address by Primary ID.  If you type 'P',
         Smart  Mailer  moves  the cursor to the Primary ID field.  Type
         the Primary ID of  the  address  you  want  to  change.   Every
         Primary ID is unique.
Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-13


              A
      o  Type A to identify the address by Alternate ID.   If  you  type
         'A',  Smart  Mailer moves the cursor to the Alternate ID field.
         Type the Alternate ID of the address you want  to  change.   If
         you  cannot  think  of  the complete Alternate ID, you may type
         just the first part of it.  You may  have  duplicate  Alternate
         ID's.   Refer  to  the  "DUPLICATE  ALTERNATE ID'S" section for
         details of the prompts displayed.

If you type an ID  that  does  not  exist,  Smart  Mailer  displays  the
following message and prompts you for another ID.

        An address with that ID does not exist.

If you type an ID that exists, Smart Mailer  displays  the  "Change"  an
Address screen with address information (Figure 3-4).

The following examples discuss how to select an address  by  Primary  or
Alternate ID.

For example, to change John Doe's address by Primary  ID,  follow  these
steps:

              P
     1.  Type P to select the address by Primary ID.

              3
     2.  Type 3 because that is the  Primary  ID  associated  with  this
         address (following the examples in this guide).

         Smart Mailer displays the "Change" an Address screen  as  shown
         in Figure 3-4.

You could also change John Doe's address by Alternate ID.  To change his
address by Alternate ID, follow these steps:

              A
     1.  Type A to select the address by Alternate ID.

              DOE<SP><SP>JOHN<SP>
     2.  Type DOE<SP><SP>JOHN<SP>  because  that  is  the  Alternate  ID
         associated  with  this  address (Alternate ID character mix was
         changed to 5 5).

         Smart Mailer displays the "Change" an Address screen  as  shown
         in  Figure  3-4  except  the  "<--- selected by" is next to the
         Alternate ID field.

If you have other addresses with the same  Alternate  ID,  Smart  Mailer
does not display the "Change which line (1-17):" prompt first.  Refer to
the "DUPLICATE ALTERNATE  ID'S"  section  for  details  of  the  prompts
displayed.
Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-14


------------------------------------------------------------------------

Change                                                 Type "?" for help


  1 Name:               John Doe
  2 Address line 1:     10 Any St.
  3         line 2:
  4         line 3:
  5 City/Town:          Hudson
  6 State/Country:      MA
  7 Zip code:           01749

  8 Occupation:         Plant Mgr.
  9 undefined
 10 undefined
 11 undefined
 12 undefined
 13 undefined
 14 Counter:            0
 15 Remarks:

 16 Primary ID:         3               <--- selected by
 17 Alternate ID:       DOE  JOHN

                Change which line (1-17):
                Press RETURN to accept.

------------------------------------------------------------------------


Figure 3-4:  Change an Address Screen
Figure 3-4:  Change an Address Screen


The cursor is positioned at the "Change which line (1-17):" prompt.

If there is only one address with that ID,  Smart  Mailer  displays  the
following prompt:

      -  Change which line (1-17):
         Press RETURN to accept.

         You can perform one of the following actions:

                   <RETURN>         END
          o  Press <RETURN> or type END and Smart  Mailer  displays  the
             Specify  an  Address  ID  screen  so you can choose another
             address.

          o  Type the number of the field you have  changes  in.   Smart
             Mailer moves the cursor to the field selected.
Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-15


                  <CTRL/C>
          o  Type <CTRL/C>  to  return  to  the  previous  menu  without
             updating the address.

                                        NOTE
                                        NOTE

                 The use of <CTRL/C> in this case is  an  exception;
                 The use of <CTRL/C> in this case is  an  exception;
                 in general, <CTRL/C> terminates the program.
                 in general, <CTRL/C> terminates the program.


             You can perform one of the following actions:

              o  Type  over  the  old  information  with   the   changed
                 information.

                       <RETURN>
              o  Press <RETURN> if you changed your mind and do not want
                 to  change  the  information  for  the  field and Smart
                 Mailer will keep the old information.

                                                       <RETURN>
              o  Press the space bar once, then press  <RETURN>  if  you
                 want to erase information in the field.

                 Once you perform one of the above actions, Smart Mailer
                 displays  the  "Change which line (1-17):" prompt again
                 so you can change another field in this address.



The following section discusses how to change John Doe's  "Address  line
1:" from "10 Any St." to "10 Ruth Rd.".

To change this address, follow these steps:

              2
     1.  Type 2.

              10 Ruth Rd.
     2.  Type 10 Ruth Rd..

If you have more changes to the address, follow the  same  procedure  as
described above.  Otherwise, press <RETURN> and Smart Mailer stores that
address and displays the Specify an Address ID screen again so  you  can
choose  another address to change.  When updating addresses, the default
response to the "Specify an Address ID" screen is your previous  choice.
This makes updating several addresses easier.
Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-16


Duplicate Alternate ID's
Duplicate Alternate ID's

You may have addresses with duplicate Alternate  ID's  in  your  mailing
list.   For example, Roberta Fullerton and Robert Fuller would both have
an Alternate ID of "FULLEROBER".  Also, specifying just a portion of the
Alternate  ID  could  give  you  more  than one address that matches the
specified ID portion.  For example, if you type "JON" as  the  Alternate
ID  and  you  have  James Jones and Henry Joneston in your mailing list,
that will cause you to have duplicate Alternate ID's.

If you enter an Alternate ID for which there is more than  one  matching
address,  Smart  Mailer  will  first  try to determine which address you
want.  Smart Mailer displays the "Change" an Address screen as shown  in
Figure  3-4  except  the  "Change  which  line  (1-17):"  prompt  is not
displayed first.  Instead, Smart Mailer displays the following prompts:

      -  (There is at least one other address with this Alternate ID.)
         Is this the address you want?

         You can perform one of the following actions:

                  Y
          o  Type Y if this is the correct  address,  and  Smart  Mailer
             displays  the  "Change which line (1-17):" prompt.  You may
             now change address information.

                         Y
             If you type Y  and  you  are  displaying  addresses,  Smart
             Mailer displays the "When through with address ...    Press
             RETURN" prompt.

                  N
          o  Type N if this is not the correct address, and Smart Mailer
             displays the following prompt:


      -  Do you want to see the next matching address?

         You can perform one of the following actions:

                  N
          o  Type N if you do not want to see the next address and Smart
             Mailer displays the Specify an Address ID screen so you can
             choose another Primary or Alternate ID.

                  Y
          o  Type Y to display the next address with that Alternate  ID.
             Smart Mailer displays the next address.

             However, if this is the last address  with  that  Alternate
             ID, the following prompt is displayed:
Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-17


              -  (There are NO more addresses with that Alternate ID.)
                 Is this the address you want?

                 You may perform one of the following actions:

                          Y
                  o  Type Y and Smart Mailer displays the "Change  which
                     line  (1-17):"  prompt.  You may now change address
                     information.

                                 Y
                     If you type Y and  you  are  displaying  addresses,
                     Smart   Mailer  displays  the  "When  through  with
                     address ...    Press RETURN" prompt.

                          N
                  o  Type N and Smart Mailer  displays  the  Specify  an
                     Address ID screen so you can choose another Primary
                     or Alternate ID.




                                               END
If you are finished updating addresses,  type  END  at  the  Specify  an
Address ID screen and Smart Mailer displays the Update Menu.

                                            END
If you want to terminate Smart Mailer, type END at each  menu  displayed
until  Smart  Mailer  returns  you  to monitor level where the operating
system displays the system prompt.
Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-18


3.2.3  Displaying an Address

Sometimes you may want to  display  an  address  in  your  mailing  list
without changing any information.

                            D
To display an address, type D at  the  "Select option:"  prompt  of  the
Update  Menu.   Smart  Mailer displays the Specify an Address ID screen.
Refer to the "SPECIFY AN ADDRESS ID"  section  of  this  chapter  for  a
display and details of this screen.

After you specify the Primary or Alternate ID of the address you want to
display,  Smart Mailer displays the "Display" an Address screen as shown
in Figure 3-5.


------------------------------------------------------------------------

Display


  1 Name:               John Doe
  2 Address line 1:     10 Ruth Rd.
  3         line 2:
  4         line 3:
  5 City/Town:          Hudson
  6 State/Country:      MA
  7 Zip code:           01749

  8 Occupation:         Plant Mgr.
  9 undefined
 10 undefined
 11 undefined
 12 undefined
 13 undefined
 14 Counter:            0
 15 Remarks:

 16 Primary ID:         3               <--- selected by
 17 Alternate ID:       DOE  JOHN


When through with address ...                         Press RETURN

------------------------------------------------------------------------

Figure 3-5:  Display an Address Screen
Figure 3-5:  Display an Address Screen


                                                    <RETURN>
When you are through reading  the  address,  press  <RETURN>  and  Smart
Mailer  displays  the  Specify  an  Address  ID  screen again so you can
display another address.

                                            END
If you want to terminate Smart Mailer, type END at each screen displayed
until  Smart  Mailer  returns  you  to monitor level where the operating
system displays the system prompt.
Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-19


3.2.4  Removing an Address

Periodically cleaning up your mailing list enables Smart Mailer to  work
more efficiently.  Whenever you can, remove obsolete addresses from your
list with this option.

                           R
To remove an address, type R  at  the  "Select option:"  prompt  of  the
Update Menu.

Smart Mailer requires that you type the Primary ID associated  with  the
address.   Typing  the  Primary  ID  ensures that the correct address is
removed because every Primary ID is unique.  Refer to Figure 3-6  for  a
display of the Remove an Address screen.


------------------------------------------------------------------------

                        Remove an Address






     Enter the Primary ID of the address you want to remove,
     or type END to return to the Update Menu:

------------------------------------------------------------------------


Figure 3-6:  Remove an Address Screen
Figure 3-6:  Remove an Address Screen


You can perform one of the following actions:

              END
      o  Type END to return to the Update Menu.

      o  Type the complete Primary  ID  for  the  address  you  want  to
         remove.

If you specify a Primary ID that does not exist, Smart Mailer displays a
message stating the address does not exist and reprompts you for another
Primary ID.
Updating Mailing List Addresses
Updating Mailing List Addresses                                Page 3-20


If you specify a Primary ID  that  exists,  Smart  Mailer  displays  the
address associated with that Primary ID and the following prompt:

      -  Type REMOVE to delete this address:

         You may perform one of the following actions:

                  REMOVE     remove
          o  Type REMOVE (or remove) to  delete  the  address  from  the
             mailing list.

             Smart Mailer displays a message confirming that the address
             has  been  removed  and then displays the Remove an Address
             screen again.

          o  Type anything other than 'REMOVE' (or 'remove')  and  Smart
             Mailer will NOT remove the address.

             Smart Mailer displays a message warning  that  the  address
             has  not  been  removed  and  then  displays  the Remove an
             Address screen again.


The following example discusses how to remove John  Doe's  address  from
the mailing list.

To remove John Doe's address, follow these steps:

              3
     1.  Type 3.

              REMOVE
     2.  Type REMOVE.

If you have more addresses to delete from the mailing list,  go  through
                                                    END
the  same  procedure  as  above.   Otherwise,  type END to return to the
Update Menu.

                                             END
If you are finished using Smart Mailer, type END at each menu  displayed
until  Smart  Mailer  returns  you  to  monitor  level  where the system
displays the system prompt.





                               Chapter 4
                           Sublist Definition



This section describes the  use  of  sublist  definitions  within  Smart
Mailer.   Smart Mailer allows you to maintain one or more mailing lists,
each contained within a Mailing List File.  You can think of these lists
as master lists from which sublists can be selected.

   sublist
A  sublist  is  a  set  of  names  and  addresses  that   meet   certain
qualifications.   For  example, if you had a mailing list that contained
all the names of the subscribers to your magazine, then you could select
all those people whose subscription is ending next month.  This could be
done by setting up your mailing list with a category called 'ExpireDate'
which  indicates when their subscription expires.  Then you can instruct
Smart Mailer to select all people  whose  'ExpireDate'  is  between  the
first  day  of  next month and the last day of next month, and print out
labels for them.

Each name chosen from the mailing list for the sublist must meet  a  set
                                                                 sublist
of requirements.  This set of requirements is referred to as the sublist
definition
definition.  For  example,  if  the  mailing  list  is  a  list  of  all
employees,  and the sublist is the list of all people eligible to retire
this year, then the sublist definition may consist of two requirements -
that each person is 55 or older, and has been employed for 10 years.

Smart Mailer does NOT remove the names selected from  the  mailing  list
for  the  sublist.   Each  time  the  sublist is requested, Smart Mailer
examines every name in the Mailing List File to determine  if  it  meets
the  requirements.  Then it copies the necessary information and uses it
for whatever function you have chosen.  So every time  you  choose  that
same  sublist,  the  names and addresses in that sublist reflect all the
changes made to the master list.

The Main Menu offers you the sublist definition function  -  to  create,
remove,  display,  update,  or  show  sublist definitions.  Smart Mailer
stores all sublist definitions  with  the  corresponding  mailing  list.
This  means  that  the  definition  can  be used repeatedly to select an
updated copy of the sublist.
Sublist Definition
Sublist Definition                                              Page 4-2


When you want to use a sublist (as opposed to dealing with  the  sublist
definition),  you  should  choose  whatever function you want to perform
with that sublist.  For example, if you want to print out a list of  all
potential  retirees,  then  you choose the Print function.  Smart Mailer
then asks if you want to print  the  entire  mailing  list,  or  just  a
sublist.   This  choice  is  also  available  from  the Display and Word
Processor List Document creation options from the Main Menu.

4.1  Sublist Definition Format

The Sublist Definition format is as follows:

    FIELD NAME    COMPARISON    VALUE(S)

Examples:

    JOB TITLE         IS        TEACHER
    HIRE DATE       BETWEEN     01-JAN-73 AND 31-DEC-73
    SALARY         NOT BELOW    $20,000

For more detailed examples, refer to Section 10.2

Field Names
Field Names

Fields are names of data against which you can  compare  values;.   They
include  standard address fields such as Primary or Alternate ID and zip
code, as well as user-defined categories, such as Job Title.

Specify the name of the field that contains data  you  want  to  compare
against.

Comparisons
Comparisons

Comparisons determine how Smart Mailer compares the information  in  the
specified  field of each address to the specified VALUE.  Refer to Table
4-1 for a list of all possible comparisons.
Sublist Definition
Sublist Definition                                              Page 4-3


Table 4-1:  List of Comparisons
Table 4-1:  List of Comparisons


                        Mathematical
Comparison              Definition              Meaning

IS (Default)            Field = Value           When you use IS, the
                                                system rejects any 
                                                address that has
                                                information in that
                                                field that is not equal
                                                to the value you type.

                              /
IS NOT                  Field = Value           When you use IS NOT, the
                                                system accepts all 
                                                addresses that do not
                                                contain the value you
                                                type.

ABOVE                   Field > Value           When you use ABOVE, the
                                                system accepts values
                                                starting with the next
                                                number or letter.

                              _
NOT ABOVE               Field < Value           When you use NOT ABOVE,
                                                the system accepts all
                                                values up to, and
                                                including the stated
                                                value.

BELOW                   Field < Value           When you use BELOW, the
                                                accepts all values up
                                                to, but NOT including
                                                the stated value.

                              _
NOT BELOW               Field > Value           When you use NOT BELOW,
                                                the system accepts all
                                                values above, and 
                                                including the stated
                                                value.

                               _       _
BETWEEN                 Value1 < Field < Value2 When you use BETWEEN,
                                                the system selects all
                                                values between the two
                                                values, including those
                                                values stated.

NOT BETWEEN             Field < Value1          When you use NOT
                              or                BETWEEN, the system
                        Field > Value2          selects values either
                                                below the first value
                                                or above the second
                                                value.
Sublist Definition
Sublist Definition                                              Page 4-4


Values
Values

Smart Mailer uses user-specified values to test  the  contents  of  each
address.   Smart  Mailer  performs  this  test  for  each address in the
mailing list.

Values can be alphanumeric (A), numeric (N), date  (D),  or  yes/no  (Y)
fields  depending  on  the  field  name.   In the case of category field
names, you define the data type (A, N, D, Y) during initialization.

Connectors
Connectors

Connectors relate one requirement with the next.  There are two types of
connectors:  AND, OR.  Smart Mailer asks you to specify a connector when
you want two or more conditions to be met.

AND

The AND connector sets forth more than one condition  that  the  address
must  meet before it is included in the sublist.  For example, ALTERNATE
           AND
ID BELOW N AND ZIP CODE IS 02199 would yield a  sublist  of  all  people
with  names  starting  with  a  letter  between  A  and M, who live in a
particular area of Boston.

AND is the default connector.

OR

The OR connector sets forth either/or conditions  that  an  address  may
                                                                      OR
meet  before it is included in the sublist.  For example, STATE IS MA OR
            OR
STATE IS NH OR STATE IS ME would yield a sublist of people who  live  in
either Massachusetts, New Hampshire or Maine.

When a sublist definition has three or more conditions, you can  specify
                                                      AND
both  connectors.   For  example, SAT SCORE ABOVE 600 AND GRADE AV ABOVE
    OR
3.0 OR PARENT IS ALUMNA, would yield all prospective students with  good
scores, and all children of alumnae regardless of their qualifications.
Sublist Definition
Sublist Definition                                              Page 4-5


4.2  Walk Through

This section describes the flow through Smart Mailer  for  dealing  with
sublist  definitions,  showing each screen, describing the logical flow,
and explaining any questions, prompts, or messages that have not already
been explained in the previous sections.

This section of Smart Mailer assumes that you have already  logged  onto
the  system,  read  the  instruction  screen,  entered  the name of your
mailing list, and the Main Menu is displayed.   If  you  have  not  done
this, refer to Chapter 1, Sections 1.5 through 1.5.4.

To  create,  update,  print,  display,  remove  or  show   all   sublist
definition(s),  type  S at the "Select option:" prompt of the Main Menu.
The Sublist Definition Menu is displayed as shown in Figure 4-1.


------------------------------------------------------------------------

                        Sublist Definition Menu


              U    =   Update (or create) a sublist definition

              P    =   Print a sublist definition

              D    =   Display a sublist definition

              R    =   Remove a sublist definition

              S    =   Show all sublist definitions


              END      Return to the Main Menu



                       Select option:

------------------------------------------------------------------------


Figure 4-1:  Sublist Definition Menu
Figure 4-1:  Sublist Definition Menu


The cursor is positioned at the "Select option:" prompt.

You must press <RETURN> after each response.
Sublist Definition
Sublist Definition                                              Page 4-6


You can perform one of the following actions:

              END
      o  Type END to return to the Main Menu.

              ?
      o  Type ?  to display help messages  for  the  Sublist  Definition
         Menu.

               <RETURN>
      o  Press <RETURN> to accept the default answer (U).

      o  Type the letter associated with the option you want to perform.

The following sections discuss these options in detail.



4.2.1  Creating a Sublist Definition

                                     U
To create a sublist definition, type U at the "Select option:" prompt of
the  Sublist  Definition Menu.  Smart Mailer prompts you for the name of
your sublist as shown in Figure 4-2.

If you choose a sublist that does not exist, Smart  Mailer  assumes  you
want to create a new sublist.

If you want to create a sublist just for  the  duration  of  your  Smart
Mailer  session,  you  may  do  so by creating a Temporary Sublist.  The
mechanics of defining the sublist are the same.  The only difference  is
in naming the sublist.


------------------------------------------------------------------------

                Enter the name for this sublist:

------------------------------------------------------------------------


Figure 4-2:  Naming Your Sublist Screen
Figure 4-2:  Naming Your Sublist Screen

Sublist Definition
Sublist Definition                                              Page 4-7


You may perform one of the following actions:

              END
      o  Type END to go back to the Sublist Definition Menu.

               <RETURN>
      o  Press <RETURN> to create a temporary sublist.

         Smart Mailer takes the  <RETURN>  key  to  mean  Temporary  and
         displays  the  Sublist  Definition  screen  with  the  name  of
         "Temporary".

         After you terminate the Smart Mailer session, you cannot recall
         the Temporary sublist definition.  Because of the nature of the
         temporary sublist definition, you  can  only  specify  one  per
         Smart Mailer session.

      o  Type the name of a sublist you want to create.

         Smart Mailer displays the Sublist Definition  screen  with  the
         sublist name you specified.

For example,  to  create  a  sublist  definition  named  Marlboro,  type
MARLBORO
MARLBORO.   Smart Mailer displays the Sublist Definition screen as shown
in Figure 4-3.


------------------------------------------------------------------------

                          Sublist Definition
                          name: MARLBORO
      FIELD NAME                                       COMPARISON

 1 = Primary ID     11 = Name                          a =  is
 2 = Alternate ID   12 = Addr line 1                   b =  is not
 3 = Counter        13 = Addr line 2                   c =  above
 4 = Zip code       14 = Addr line 3                   d =  not above
 5 = Occupation     15 = City/town                     e =  below
 6 = undefined      16 = State/country                 f =  not below
 7 = undefined                                         g =  between
 8 = undefined                                         h =  not between
 9 = undefined
10 = undefined
------------------------------------------------------------------------

                Select a FIELD NAME (1-16):


------------------------------------------------------------------------


Figure 4-3:  Sublist Definition Screen
Figure 4-3:  Sublist Definition Screen

Sublist Definition
Sublist Definition                                              Page 4-8


Note "MARLBORO"  next  to  "name:"  is  the  name  of  the  sublist  you
specified.  If you created a temporary sublist (pressed <RETURN> for the
sublist name), "TEMPORARY" is displayed next to "name:".

When the Sublist Definition screen is displayed, Smart  Mailer  displays
the following prompts one at a time:

      -  Select a FIELD NAME (1-16):

         Type the number associated with the FIELD NAME that you want to
         define.

      -  Select a COMPARISON (a-h):

         Type the letter associated with the COMPARISON that you want to
         make.

      -  Specify a value for comparison:

         Type the value you want to compare.  Type  two  values  if  the
         comparison that you chose is 'between' or 'not between'.

For example, to create a sublist definition with all addresses that have
a  zip  code of 01752 (Marlboro zip code) and an Occupation of Engineer,
follow these steps:

              4
     1.  Type 4.

               <RETURN>
     2.  Press <RETURN> to accept the default answer (a = is).

              01752
     3.  Type 01752.

The following is a sample  of  the  sublist  definition  line  you  just
created.

line  1:           Zip code     is      01752
Sublist Definition
Sublist Definition                                              Page 4-9


After you define the first line of the sublist definition, the following
prompts are displayed:

      -  Select the number of the line to add/update/remove:
         (or type END to terminate the definition)

         Smart Mailer displays the next sequential line  number  as  the
         default  because  it  assumes  you  want to add another sublist
         definition line.

         Creating a sublist definition is like creating an address - you
         can  also update it at the same time.  Refer to the "Updating a
         Sublist  Definition"  section  for  details  on  updating   and
         removing a sublist definition line.

                  END
          o  Type END if you are finished with this  sublist  definition
             and  Smart  Mailer  returns  you  to the Sublist Definition
             Menu.

                   <RETURN>
          o  Press <RETURN> to  accept  the  default  answer  (add  next
             sublist definition line) and Smart Mailer displays the next
             prompt.


      -  Select a word to connect to the next line (AND/OR):

         Smart Mailer displays "AND" as the default for this prompt.

         This prompt connects one sublist  definition  line  to  another
         sublist definition line.  Choosing AND means the next condition
         MUST be met.  Choosing OR means the next condition MAY be met.

         You can perform one of the following actions:

                   <RETURN>
          o  Press <RETURN> to accept the default answer (AND).

                  OR
          o  Type OR.

         Smart Mailer then asks you to define another sublist definition
         line.  Define the